
Sologic Causelink® RCA Software and Training


Root Cause
Analysis
Systematic investigation of failure events to eliminate root causes — not just symptoms. TMG delivers RCA facilitation, Sologic Causelink software deployment, and RCA training programmes across mining, energy, defence, and industrial sectors.
Facilitated Investigation
- TMG facilitates the full RCA investigation on-site or remotely
- Suitable for high-consequence events requiring expert oversight
- Deliverable: formal RCA report with evidence-based cause map and prioritised solution set
- Appropriate for regulatory submissions, insurance claims, and major incident reviews
Train, Coach & Build Capability
- TMG trains your team in Sologic methodology, then coaches live investigations
- Builds internal RCA capability that compounds in value over time
- Causelink software deployment and configuration included
- Ongoing mentoring available as your programme matures
Engage TMG for Root Cause Analysis
Whether you need a single facilitated investigation or a full RCA programme — training, software, and ongoing coaching — contact TMG to scope the right engagement.
Causelink
RCA Software
Causelink is Sologic’s purpose-built root cause analysis platform — from single-user desktop investigations to enterprise-wide RCA programme management with API integration, AI assistance, and organisation-level analytics.
| Feature | Causelink Personal | Causelink Enterprise | Causelink Enterprise+ |
|---|---|---|---|
| RCA cause mapping | ✓ | ✓ | ✓ |
| Evidence linking | ✓ | ✓ | ✓ |
| Solution tracking | ✓ | ✓ | ✓ |
| Report generation | ✓ | ✓ | ✓ |
| Multi-user collaboration | — | ✓ | ✓ |
| Role-based access control | — | ✓ | ✓ |
| Organisation-level analytics | — | ✓ | ✓ |
| AI-assisted cause mapping | — | — | ✓ |
| API integration (SAP, Maximo) | — | — | ✓ |
| Custom dashboards | — | — | ✓ |
| TMG deployment & configuration support | ✓ | ✓ | ✓ |
Implementation
- Software installation and server configuration
- SAP PM and Maximo work order interface setup
- Organisation hierarchy and site structure configuration
- Failure mode library and cause template development
- User account setup and role definition
- Integration testing and go-live support
Training & Ongoing Support
- Facilitator training in Sologic methodology within Causelink
- Administrator training for system maintenance
- Template and report customisation
- Programme health reviews and analytics interpretation
- Ongoing coaching for facilitation teams
- Upgrade planning and version migration support
Deploy Causelink with TMG
TMG provides end-to-end Causelink implementation — from software installation and SAP/Maximo integration through to facilitator training and programme ongoing support.
RCA
Training
Sologic RCA training programmes delivered by TMG — from introductory awareness through to certified facilitator and leadership courses. Public enrolment and private on-site options available across Australia.
| Course | Duration | CEUs | Who it’s for |
|---|---|---|---|
| RCA Awareness | Half day | 0.35 | Managers and stakeholders who sponsor or receive RCA investigations — no facilitation role required |
| RCA Fundamentals | 1 day | 0.7 | Engineers and technicians who participate in investigations but do not lead them |
| RCA Team Leader | 2 days | 1.4 | Personnel who will facilitate RCA investigations using the Sologic 5-step method and Causelink software |
| RCA Facilitator Certification | 3 days | 2.1 | Full certification for lead facilitators — includes assessed live investigation and Causelink proficiency |
| RCA Programme Design | 1 day | 0.7 | Reliability managers and programme owners designing or restructuring an organisational RCA capability |
| Advanced Facilitation & Coaching | 1 day | 0.7 | Experienced facilitators seeking to coach others and improve investigation quality across a team |
Evidence-Based Method
- Every cause in a Sologic cause map must be supported by specific evidence — opinion and speculation are structurally excluded
- Participants learn to distinguish between facts, inferences, and assumptions in investigation data
- Evidence linkage in Causelink software reinforces the discipline in every future investigation
- Results in findings that withstand regulatory and legal scrutiny
TMG Industry Context
- Training delivered by practitioners with CMRP and CRL designations and decades of operational experience
- Case studies drawn from mining, energy, defence, and regulated infrastructure sectors
- Integration with broader reliability frameworks — RCM, FMEA, Weibull analysis — contextualised throughout
- Private on-site delivery allows use of client’s own failure events as training material
Design Your RCA Training Programme
Contact TMG to discuss course selection, private on-site delivery, or a full RCA capability-building programme tailored to your organisation and industry.

